In a statement dated Wednesday, Sept. Department of Justice announced that it has reached an agreement to resolve the ongoing criminal case against offshore online bookmaker 5Dimes.As part of the settlement agreement, assets worth more than $46.8 million will be handed over to the authorities. 5Dimes is a Costa Rica-based online sportsbook, casino, and poker provider that, until. 5Dimes has one of the best records of payouts among all USA-facing gaming sites. Their website is crude and they don't market as much as their competitors, but the extremely easy payouts are a huge reason they're popular with experienced players. Personally, I've received every Bitcoin payout from 5Dimes within 24 hours of being requested. 5Dimes has a larger Bitcoin max deposit at $10,000, but holds up payouts up to 4-5 days while they require a phone call every time to verify your information. Credit Card Credit cards are certainly easy to use at USA sportsbooks, as you probably have a half-dozen in your wallet right now. 5Dimes refusing payout They made me complete the Device-Based Authorization Service, made me call and sit on hold forever to confirm my phone number, claimed they sent a confirmation e-mail (several times) which never arrived, and then they said it is my fault because their e-mails did not go through.

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Posted by admin on 22 July 2014 in Betting Sites News

www.5dimes.eu is the most popular online sportsbooks servicing the US market. Prior to December 2012 they had long held an A rating on our sportsbook ratings guide. Our then most honest competitor Bookmakers Review had given them the second highest rating possible (4.5 of 5). Multiple years in a row they were voted best sportsbook in the annual SBRForum.com poster’s poll. The point: this is a sportsbook that for nearly 2 decades most players value and trust.

On 28 December 2012 we posted an article on this same URL you are visiting now involving a 5Dimes player dispute. For archive purposes this page still contains details of this dispute that caused 5Dimes to spend 18 months (December 2012 until 22 July 2014) rated B on our rating guide. We are the only sportsbook review portal that published details of this dispute and for 18 months had their rating lower over it. The one other site that ruled on it, who is granted is likely highly biased towards them, was SBR who sided with 5dimes. SBS has now decided we will no longer link to this article outside the news section and after 18 months having it lowered we have restored 5Dimes to a rating of A. We are however not hiding this decision at all. We have bumped it in our news section to first article, giving players plenty of time to see this message and it will always be archived in that section.

The reasons behind our decision are many, but over all the years they have operated as a large sportsbook that does huge volume, this is the sole dispute we felt was noteworthy. This site offers many more markets than their competitors and most often at far better odds. For outright markets, F1 races, golf bets, tennis bets, match ups, props, moneylines on big favorites or large underdogs on major sports and so many other markets it is not possible shopping all sites to find better than what 5Dimes offers for markets and odds. They also cover markets that no other US friendly sportsbook does. In short this website is all about delivering players the absolute best value and product.

5Dimes does not take advantage of recreational gamblers offering them poor odds the same way most their competitors do. They are also good for poker, and have a casino that pays higher than any other casino in the world. For example at American Roulette, odds/even, red/black, high/low pays 1.09 to 1 instead even money. Pai Gow poker pays 1.02 to 1 instead of 0.95 to 1 and the list goes on and on. 5Dimes gives players by far the best odds on every product, and all players who don’t benefit from mistakes, or cheat them, get paid timely anytime they request a withdrawal. It is a considerable disservice to have players visiting other books where they will lose money faster or win far less with because those books are rated higher, while 5Dimes has a near perfect track record. This is why despite the potentially serious dispute their rating has been restored.

5Dimes Confiscates $32,563.09 and Threatens Further Collection (Archived)

The original dispute involved a complaint where a player had $32,563.09 confiscated and was threatened with additional collection. The original forum threads he brought the dispute to and their discussions can be found in threads Dan711 vs 5Dimes (2+2) and Dan bouton vs. 5Dimes (SBR). This report uses information found in both these threads to archive that dispute.

5Dimes vs. Dan777 (Dan bouton) Details

A played named Dan claims to have opened an account at 5Dimes around October 3, 2012. He made three deposits over a short period of time totaling $885. On October 9, 2012 he staked $0.57 on a progressive pleaser that had an incorrect pay table. Winning 5 out of 6 paid 7000-to-1 instead of the 70-to-1 it was intended to pay. This was one of dozens of pleaser bets he placed where option 5 out of 6 had an incorrect payout. It was however the only of these bets which he won.

Dan claims to be new to online sports betting. Suspecting this pay table was likely an error he began reading forums about how sites handle bad lines. Feeling his bet would likely be void if it was a mistake, he called 5Dimes to inquire about the pay table. It is important to note he did this while the bet was still pending and specifically stated he thought their pay table was wrong. He was told by a 5Dimes rep the pay table was correct. Still skeptical he asked to speak to a manager. A second person, this one Dan believed was a manager, also claimed the pay table was correct. This bet won and Dan was paid $3990 in winnings instead of $39.90 he should have been paid.

Dan continued to wager at 5Dimes running well and cashed out $10,840 while still holding an account balance. He claims ALL of his future wagers were on legit lines. He received no other winnings from incorrect odds. Dan had an amazing run winning over $25,000 legitimately during Week 11 of the 2012 NFL season. This was several hundred legit bets and more than a month after he was overpaid on his winning pleaser bet. At this point his account balance was $32,563.09. The excitement of his biggest winning week was ended when he found his 5Dimes account locked right after this win.

Dan then spoke to 5Dimes General Manager Tony Williams for the first time. The chat was not friendly as you can see from the log below.

In the log above you can see 5Dimes General Manager Tony Williams takes the position that he is not only confiscating the $32,563.09 but he is voiding all of Dan’s action period. He demands Dan returns the difference of $885 in deposits and $10,840 in payouts. He threatens collection.

Tony later alludes there will be no arbitration offered and that rulings (such as SBR) do not matter to him. He continues to make threats of collection.

Even after 5Dimes own rules were pointed out, Tony still makes threat of collection telling a player he should be packing his bags (which can easily be interpreted as the threat of physical harm).

5Dimes Rules Cover How To Handle This Dispute

Remember: Dan attempted to report this error and was told it was correct. He asked for a manager and was told again that it was correct. He then wagered for more than a month making hundreds of wagers. It was only after a legitimate lucky weekend that this was detected and his account was closed. 5Dimes rules do however seem to cover in detail how this dispute should be handled. Below are screen shots from their rules page.

Relevant 5Dimes Rule #1

Relevant 5Dimes Rule #2

Relevant 5Dimes Rule #3

IF the facts are exactly as stated: the rules seem to imply correct way to handle this is to deduct the $3950 over-payment from the $32,563. This means Dan is owed $28,613. If 5Dimes General Manager Tony Williams disagrees then wouldn’t it make sense the player is owed a mutually agreed upon fair arbitration over the disputed balance? In this case though 5Dimes is located in Costa Rica where regulation is non-existence and recourse next to nil so thus Tony Williams holds all the cards.

SBR Provides Player No Assistance

For many years self-proclaimed industry watchdog SportsBookReview.com (SBR) is where players go when they have a dispute with an online sportsbook. For the past 5-years their dispute analysis known as Justin7 has been their most respected authority on player vs. sportsbook disputes. His real name is Elihu D. Feustel. He authored the book Conquering Risk: Attacking Vegas and Wall Street. He is a former Pinnacle Sports employee, a licensed US attorney and has likely handled well over 1,000 sportsbook disputes.

In the SBR thread Dan started to report this 5Dimes complaint, Justin7 chimed in (post #51) and posted:

6 days after Justin7 made the post above Dan commented on it (post #256) in the 2+2 thread.

Of course if you read both threads you will see SBR was not interested in this dispute. About a month after this Justin7 offered SBR his resignation. I asked him several questions in a Roughing The Punter thread (update: that forum is now offline). One of them related to 5Dimes to which he answered:

So it is the opinion of the man who has handled more complaints than anyone else: it was not handled correctly, but he was unable to comment on that due to SBR instructions.

SBS thoughts: There are many players that side 5Dimes in this dispute. To quote one of them Thremp had posted the following his blog.

Occasionally I read something written by someone who is retarded. Not in the sense of being born that way, but a self-imposed retardation born of ignorance and arrogance. Here is a good example. It isn’t difficult to understand how a bet of +7000 could be mistakenly interpreted as 7000-1 and punched into the odds sheet. Holding a book responsible for every single typo (or the player) would be ridiculous.

5Dimes actually clearly makes this argument: “5Dimes reserves the right to reverse the incorrect application of funds into an account due to human or system/software error. Funds that were not intended to be credited into a customer’s account will be reverted upon discovery of the inaccuracy.”

Defending angle shooters is one of the worst things that many people do to harm their reputations without even realizing they’re abetting unethical behavior.

This is not a sole example, many regulars sided 5dimes while many others took very much the same position as Justin7. There is of course certain players that will ALWAYS side player. We at SBS generally favor trusting trustworthy books with good track records but do take player disputes seriously.

Now in case anyone reading feels that our upgrade of 5Dimes to A is financially motivated, we should note that our website SBS is founded by the only active moderator at the sports betting sub forum of the largest gambling forum 2+2. Over there he recommends 5Dimes consistently to players and has done so right along without pause, and at 2+2 has not an ounce of financial incentive to do so. What it comes down to is this:

Rereading this 5dimes dispute, in retrospect, the short is that one player made a lot of money being paid 7000-1 instead of 70-1, but was in a great position to benefit due to rules seeming to imply his future bets should stand. We have no doubt that 5Dimes General Manager Tony Williams was beyond heated that what he viewed as an angle shooter had cashed out $10,000 in profit due to a mistake. We can certainly understand him being so and also do understand his actions. Considering 5Dimes has an otherwise spotless track record and offers the best value in the industry, 18 months later it seems silly not to restore their rating to A. Thus this is what we have done.

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5Dimes Sportsbook easily ranks as one of our best sports betting sites, for a variety of different reasons. This is a sports betting site that has been around for more than two decades, so it's stood the test of time, and within that time, has grown into one of the largest and most successful sportsbooks in the industry. 5Dimes has their central location in Costa Rica, with one of the focal points of the betting site being players from the United States, so there is plenty of action available for those who are ready to go at it.

And when bettors win at 5Dimes, they receive payouts. The withdrawal portion of 5Dimes is very good, and gives players an easy process to navigate in order to get their winnings from the sportsbook account into their hands in as little time as possible, with as little fees as possible. Exactly what that entails is the main target of this page here, because SportsbookPayout.com wants to give our readers the best information on everything relating to the withdrawal process as a specific sportsbook.

How Long Do 5Dimes Payouts Take?

5dimes Withdrawal Methods

This depends on the nature of the withdrawal and the specific method that is selected. Each available payout at 5Dimes will have the steps to take from making the request to get a payout, to the cashier on site sending it, too it then reaching the bettor. 5Dimes has payout options that take just a few days, but then there are some that can be up to a couple weeks. All in all though, no matter what the method is, 5Dimes is very competitive with respect to time, and when it comes to different options, they might have one of the best available of any sportsbook.

We think that you'll find 5Dimes payouts to be more than accommodating and that you would find at least one of the options to meet the needs that you are looking for. The types of payouts that are found can be seen below; beginning with one that might be our favorite of any sportsbook that we review.

Debit Card Funds Application - The DCFA is a payout option that lets money get paid out on your Visa or MasterCard debit card. It takes just 3-4 business days for the transaction to be complete. There is a minimum $100 payout that needs to be sufficed, with the maximum going up to $2,500 per transaction.

Courier Check - The check through a courier takes about seven business days to get to the bettor. There is a $1,000 minimum withdrawal amount for USA residents, up to $2,450 for each check that is sent to the player. There are different fees that go up as the check amount goes up, anywhere from $40 upwards of $80.

Money Order - Money orders can be sent out to players, with 5Dimes saying that it will take 24-48 hours after the request is made to get the money order on its way. The money order must be for at least $1,000, but can go all the way up to $9,500 which makes it a very high maximum amount and good for big players looking to make a big withdrawal.

Prepaid Cards - A prepaid card payout from 5Dimes takes 3 to 5 business days to be received by the account holder. There is a flat $25 fee that comes along with this particular payout, because it is only offered in one amount. Bettors must withdraw $2,500 in order to receive a payout through a prepaid card. However, 5Dimes offers one free withdrawal every 30 days from a user’s account. That means if bettors make one withdrawal utilizing the prepaid card service provided by 5Dimes they will not have to pay the $25 fee.

1500 Club - This type of payout works as a debit card capable of receiving payouts from 5Dimes' accounts. To use this option, enrollment in the 1500 Club is required. Users of the card are able to get up to $1500 in payments two times per week ($3,000 total). 1500 Club is a way to deposit and withdraw back and forth from 5Dimes as well. This is a safe and convenient way for 5Dimes users to receive payouts straight into their banking account which can then be used to directly pay for goods + services.

5Dimes Payout Fees

There are fees that come along with each of the payout methods found at 5Dimes' sports betting website. All of these fees will depend on how much that is being paid out. This is what's known as an escalator fee, with the amount raising the more money that is being sent the direction of the player. This is pretty standard practice though and not something that should be used as caution when looking at 5Dimes. The fact of the matter is that fees are a part of the sports betting withdrawal process. What makes 5Dimes nice though are the different choices afforded to the player, specifically the DCFA.

5Dimes is probably the sportsbook that from a betting odds perspective is the No.1 ranked betting site that we review. This is the part of the page where other parts of 5Dimes are discussed, and you can bet that the odds found on the site are going to be a part of that, in addition to several more.

How To Join - The 5Dimes Sign Up Process

5Dimes has a signup page that requires every player no matter what country they are from to fill it out. Players will need to fill out the information on the page, and then the account can be created right away so that the next step in the process of depositing can then take place, which puts them right into the betting action. In total, expect it to take less than two minutes to finish.

Are U.S.A. Players Allowed To Bet At 5Dimes?

Players from the U.S. will be able to create an account at 5Dimes. This spans all 50 states. However, residents Washington, Maryland, and New York will be limited on their deposit methods, which will not be the Visa credit card option. Aside from that, USA players need to be at least 18 years old to legally bet on site.

5Dimes Deposit Methods - How To get Money Into Your Account

5Dimes doesn't exactly have the most deposit methods that you will come across, even for sportsbooks accepting USA players. But the one main deposit option that they have is a Visa card, which caters to a wide demographic of American residents with Visa being so popular. This means that Visa is the No.1 sportsbook deposit method on site, and that is true.

5dimes Withdrawal Reviews

For those who don't have Visa, a money order is an accepted method for players from the U.S. Money orders are deposited into the sportsbook account of the player immediately after it is received by the cashier at 5Dimes.

5Dimes Sports Betting Bonuses & Requirements - Deposit + Reload Bonuses

The bonus program at 5Dimes allows for players to get up to $520 on their first deposit into the sportsbook. It's broken up into two parts though, with different amounts earning different percentages on a match.

This is a new player bonus in which the first deposit up to $400 will receive a 50 percent match, so a $200 bonus can be achieved. From there, the remaining amount on a deposit up to $2,000 will receive a 20 percent bonus, which would total an extra $320 for a grand total of $520. To qualify for the bonus, a minimum of $100 must be transferred the first time the user makes a deposit into 5Dimes.

What Does 5Dimes Offer To Bet On?

The expression that 'nothing's off limits' almost hold true when talking about betting odds at 5Dimes. You won't find a sportsbook that will offer more. This extends from game lines, through props, and on into futures wagers. The sheer number and volume of betting odds and the unique lines are enough to want to sign up at 5Dimes alone, even without the other top-rated services.

In terms of wager types, it's pretty standard as far as different bets like parlays, straight bets, and things of that nature. But the difference lies within the betting odds themselves and what payouts are formulated for different matchups.

5Dimes Sportsbook Support - How To Contact

There is a help center at 5Dimes Sportsbook that is there to answer many of the commonly asked questions regarding the sportsbook. But for those questions that might not be on there, 5Dimes also offers an email at info@5dimes.eu, or a live chat section that is right on your screen which will connect you to the next available customer service representative.

When talking about payout, 5Dimes has the option that we like the best, which is the Debit Card Funds application putting money right on the Visa and MasterCard debit card. Getting funds issued directly to your bank card doesn't get any better for a player from the United States - this method of payment makes using 5Dimes' online sportsbook very appealing.

Adding to that are the betting odds that are rated extremely high. All of the lines that are offered can be viewed without an account, so be sure to stop by and visit.